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Terms of Service

Last updated: December 10, 2025

1. Acceptance of Terms

By accessing or using GapScout AI ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

GapScout AI is an AI-powered competitive intelligence platform that helps businesses research competitors, analyze market positioning, and generate strategic insights. The Service includes web-based tools, AI analysis features, and related documentation.

3. Account Registration

To use certain features, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Scrape or collect data from our platform without permission
  • Resell or redistribute the Service without authorization
  • Use the Service to harass or harm others
  • Violate any applicable laws or regulations

5. Intellectual Property

The Service, including all content, features, and functionality, is owned by GapScout AI and protected by intellectual property laws. You retain ownership of data you provide but grant us a license to use it to provide the Service.

6. Payment Terms

For paid subscriptions:

  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days' notice
  • Failed payments may result in service suspension

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

8. Third-Party Services

The Service may integrate with third-party services. Your use of such services is subject to their respective terms and policies. We are not responsible for third-party services.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GAPSCOUT AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to indemnify and hold harmless GapScout AI from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason. Upon termination, your right to use the Service will immediately cease.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or platform notification. Continued use after changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms are governed by the laws of the jurisdiction in which GapScout AI is incorporated, without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising from these Terms will be resolved through binding arbitration, except where prohibited by law. You may not pursue class actions against us.

16. Contact Information

For questions about these Terms, please contact us at:

Email: legal@gapscout.ai