1. Introduction
GapScout AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our competitive intelligence platform and related services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name, and password when you create an account.
- Payment Information: Billing details processed securely through Stripe.
- Competitor Data: URLs and names of competitors you choose to track.
- Communications: Information you provide when contacting support.
2.2 Information Collected Automatically
- Usage Data: How you interact with our platform, features used, and pages visited.
- Device Information: Browser type, operating system, and device identifiers.
- Log Data: IP addresses, access times, and referring URLs.
3. How We Use Your Information
We use collected information to:
- Provide and maintain our competitive intelligence services
- Process transactions and send related information
- Send administrative notifications and updates
- Respond to customer service requests
- Improve our platform and develop new features
- Monitor and analyze usage patterns
- Detect and prevent fraudulent activity
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Third parties that help us operate our platform (hosting, analytics, payment processing).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Regular security assessments and monitoring
- Access controls and authentication requirements
- Secure data centers with physical security measures
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting support@gapscout.ai.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
8. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can control cookies through your browser settings.
9. Third-Party Services
Our platform may integrate with third-party services. Their use of your information is governed by their respective privacy policies.
10. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@gapscout.ai