Agent-First Customer Intelligence API

Mine Unmet Customer Needs From Product Reviews

GapScout crawls G2, Capterra, Reddit, and more — then uses AI to extract, cluster, and score structured gap data in JTBD format. Built for AI agents.

6Review Sources
JTBDStructured Format
6hrRefresh Cycle

Everything Your Agent Needs

Structured gap intelligence delivered via clean REST APIs with streaming, semantic search, and autonomous feature scouting.

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JTBD-Formatted Output

Every gap returned as a structured Jobs-to-be-Done statement with severity scoring, evidence quotes, and trend velocity.

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Agent-First Design

Clean REST APIs with streaming SSE, OpenAPI 3.1 spec, and agent_hints in every response for autonomous navigation.

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Multi-Source Mining

Crawls G2, Capterra, Trustpilot, Reddit, App Store, and Hacker News — JS-rendered sites included via headless crawling.

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Semantic Search

Hybrid pgvector + full-text search with Reciprocal Rank Fusion. Find gaps by meaning, not just keywords.

Real-Time Trends

Gap velocity scoring — know which unmet needs are rising or declining based on evidence recency distribution.

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Feature Scout

Autonomous agent discovers competitors, extracts feature matrices, and identifies gaps where competitors lead.

One API Call. Structured Gap Data.

Your agent sends a product slug, gets back JTBD-formatted gaps with severity scores, evidence, and navigation hints.

GET/api/v1/gaps?product=notion&format=jtbd
Response
{
  "schema_version": "1.0",
  "data": {
    "gaps": [
      {
        "jtbd_statement": "When managing large teams, I want folder-level permissions, so I can control what each department sees.",
        "severity_score": 8.4,
        "velocity": "rising",
        "gap_score": 7.2,
        "evidence": [{
          "quote": "We had to create 4 separate workspaces just to control access",
          "source": "g2"
        }]
      }
    ]
  },
  "agent_hints": {
    "suggested_next": "/api/v1/features/gaps?product=notion"
  }
}

Multi-Source Intelligence

JS-rendered review sites crawled with headless browsers. Free APIs for Reddit, App Store, and Hacker News.

G2
📋Capterra
Trustpilot
💬Reddit
📱App Store
🔶Hacker News

Ready to Mine Customer Gaps?

Get your free API key and start querying structured gap intelligence in minutes.